Shipping
Free shipping
Applies to certain catalogued products for orders over $100 (before taxes). Applicable to orders placed from the continental United States, Canada and Europe.
This is automatically calculated at checkout.
Shipping Information
At STEVS Lifestyle, we strive to provide our customers with the best possible shopping experience. We understand that timely delivery is important to our customers, and we work hard to ensure that your order is processed and shipped as quickly as possible.
Processing Time
Once your order has been placed, it will be processed within 3 business days. During peak periods, processing time may be longer. If there are any delays in processing your order, we will notify you by email. Custom projects are subject to longer lead times.
Shipping Methods and Rates
We offer a variety of shipping methods to meet your needs. The shipping rates and estimated delivery times vary depending on the shipping method you choose and your location. The shipping methods we offer include:
Standard Shipping -Flat rate specific to certain catalogued products
Express Shipping - Expedited option for most products
International Shipping - Calculated based on customer location
Shipping rates are calculated based on the weight and dimensions of your order, as well as your location. You can view the shipping rates and estimated delivery times during the checkout process.
Shipping Restrictions
We ship to most countries worldwide. However, there may be some restrictions on certain products or destinations due to local laws and regulations. If we are unable to ship your order to your location, we will notify you by email.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by clicking on the tracking number in the email or by visiting the carrier's website.
Supply Chain Disruption
Supply chain disruption refers to any interruption or delay in the flow of goods or services from the point of origin to the point of consumption. In the context of processing an order, supply chain disruption can occur due to various factors such as raw material shortages, manufacturing delays, transportation issues, and customs clearance delays. These disruptions can impact the processing and delivery of orders, resulting in longer processing times, delays in delivery, or even cancellation of orders. At STEVS Lifestyle, we strive to minimize the impact of supply chain disruptions on our customers by proactively managing our supply chain and communicating any potential issues as early as possible.
Delivery Issues
If you experience any issues with the delivery of your order, please contact us at info@stevs.ca. We will work with the carrier to resolve the issue as quickly as possible.
Please note that we are not responsible for any customs or import duties that may be charged on international shipments. These fees are the responsibility of the recipient.
If you have any questions or concerns about our shipping information, please contact us at info@stevs.ca